Claims Line

24hr Claim Line

0333 200 4605 Touch to call

Stay calm, keep safe

Many motorists who have been involved in an accident are unsure what to do next,
this maybe because you're in shock or a state of panic, but its important to try and remain calm.
If yourself or anyone else involved in the accident are hurt, call 999 and seek emergency assistance.

Download our FREE client companion app to assist in the event of an accident.

Download our app on Google Play

* Android, Google Play, and the Google Play logo are trademarks of Google Inc.

In the event of an accident

  • Don't admit responsibility

    For expert help, call us as soon as possible. We'll investigate who caused the accident, so it's important that you don't take responsibility for it, even if you think it was your fault.
  • Take down the details

    Get as much 'on the spot' information as possible, including the name and contact details of the other driver(s), their vehicle registration number and insurance details (including policy number where possible).
  • Were there any witnesses?

    If so try to obtain names, addresses and contact numbers.
  • Is anyone hurt?

    If anyone has been injured in the accident, call the emergency services immediately on 999.
  • Call us ASAP

    As soon as it is possible, please ensure you phone our 24hr Claim Line on 0333 200 4605.
    Lines are open 24 hours a day, every day.

Our customers us!

  • Excellent
  • 4.38 Average
  • 1423 Reviews
  • Anonymous
    Excellent service from Harriet. Answered all the questions I had about the insurance policy in a clear, easy to understand way. The policy doesn’t have tricky exclusions like other insurance…
    Posted 19 hours ago
  • Yohanna Alzate
    It's very good insurance
    Posted 22 hours ago
  • Elliot Stephens
    Very quick and easy to get advice. Highly recommend
    Posted 23 hours ago
  • Thomas Hemming-Guy
    They made it quick and easy really good to talk to and easy to understand their feed back
    Posted 35 minutes ago
  • Jack Cockell
    Repeat customer very helpful very friendly thank you
    Posted 1 hour ago
  • Zohar Sharifia
    Quick and easy process great tel respond great customer service thanks
    Posted 1 hour ago
  • Lesley Hobbs
    Cycle recovery gives peace of mind when out riding
    Posted 1 hour ago
  • Adam Cebula
    Haven't made a claim yet and i am quite a new rider. have been with the company for a year, they beat all quotes by at least £150 and i…
    Posted 1 hour ago
  • Vinicius Santos
    Good very good nice
    Posted 20 hours ago
  • Jeff
    Very easy company to deal with, great cover at a great price.
    Posted 14 hours ago
  • Erik Yordanov
    The good thing is that if u call them, they will answer very quickly. I'm a new driver (biker) and they were the cheapest option (135pm) for 125cc (I'm 17).…
    Posted 16 hours ago
  • Daniel West
    Excellent customer service with no hassle, also provides great advice for new riders like myself. Quote was also very competitive.
    Posted 1 hour ago

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