With widespread media coverage surrounding Coronavirus, as a valued customer we wanted to provide assurances we are open for business as usual. We are closely monitoring the situation and doing all that we can to provide the services you require at this time.
In order to help us deliver the best possible service, please can we ask that you use the following numbers:
- Renewals – 01379 646504
- Changes to your policy – 01379 646507
- Cancellations – 01379 643610
- Credit control – 01379 646549
- 24 Hour Claims Line – 0333 200 4605
We are currently operating our normal working hours:
Monday - Friday: 8am - 8pm
Saturday: 9.30am - 4.30pm
Our Livechat and Email options remain available to you, where our team will be on hand to support with any other general policy queries you may have.
When it comes to our staff, we’re keeping all colleagues updated with advice and information on how to stay safe, whether that’s at work or at home.
We will continue to do all that we can to minimise disruption and ensure that our service remains as unaffected as possible, and if there are any changes or updates we will let you know as soon as we can.
We thank you for your continued custom and support. We wish good health to all our customers, colleagues and their families.